Terms of Service
Last updated: July 3, 2026
Welcome, and thanks for stopping by! By visiting chimneysweepnewton.com or reaching out to request service from Hearthstone Chimney Co., you’re agreeing to the terms laid out on this page. Please take a few minutes to read through them - they’re here to make sure we’re all on the same page before we get to work. If anything here doesn’t sit right with you, we’d ask that you hold off on using the site or booking a service until you’ve had a chance to sort things out. These terms were last updated on July 3, 2026.
If part of this agreement doesn’t hold up
Every now and then, a particular provision in an agreement like this one turns out to be unenforceable under applicable law. If that happens here, that specific provision will be set aside, but everything else in these terms stays fully in effect. One unworkable clause doesn’t cancel the whole agreement.
The services we offer
Hearthstone Chimney Co. provides professional home services to customers in Newton, MA and the surrounding area. All work is subject to availability and to a professional assessment of what your particular situation requires - we want to make sure the right solution gets applied every time.
One thing worth knowing: some of the work coordinated through chimneysweepnewton.com may be carried out by skilled independent service professionals who partner with us to handle jobs in your area. Whether the crew arriving at your door is part of our own team or a vetted partner, the same standard of care applies.
Using our website responsibly
We’re glad you’re here, and we just ask that you use chimneysweepnewton.com in a straightforward, honest way. Specifically, please don’t:
- Scrape, copy, or harvest any content or data from the site using automated tools or any other method
- Attempt to interfere with the site’s normal operation or security
- Submit false, misleading, or fraudulent service requests
- Use the site for any purpose that’s unlawful or that violates anyone else’s rights
We reserve the right to block access to anyone who misuses the site in these or similar ways.
Limits on our liability
We stand behind our work, but we do need to be upfront about the limits of our legal responsibility. To the fullest extent allowed by law, Hearthstone Chimney Co.‘s total liability to you for any claim arising out of these terms or our services is capped at the amount you actually paid us for the specific service in question.
We are not liable for any indirect, incidental, special, or consequential damages - things like lost income, lost data, or other losses that flow from your use of our site or services, even if we had reason to know such losses were possible.
Our content and branding
Everything you see on chimneysweepnewton.com - the text, images, logo, branding, and overall look and feel - belongs to Hearthstone Chimney Co.. None of it may be copied, reproduced, republished, or used elsewhere without our written permission. We’ve put real effort into building our brand, and we appreciate you respecting that.
Governing law and disputes
These terms are governed by the laws of the State of MA, without regard to conflict-of-law principles. If a dispute arises between us that we can’t resolve on our own, both parties agree that it will be handled in the appropriate courts located in MA.
Cancellations and rescheduling
Life happens - we get it. If you need to cancel or move your appointment, we kindly ask for at least 24 hours’ notice so we can adjust our schedule and, where possible, offer that slot to another customer.
Cancellations made with less than 24 hours’ notice may be subject to a late-cancellation fee. We’ll always try to be reasonable, and we’ll communicate any such fee clearly if it applies to your situation.
Got questions? Let’s talk
If anything on this page is unclear or you’d just like to talk through a concern, we’re happy to help. Reach out to us anytime through our contact page and we’ll get back to you as soon as we can.
- The Hearthstone Chimney Co. team, Newton, MA © 2026